Contact Us — Eliza Perfume

We're here to help! If you have questions about our perfumes, need assistance with an order, or require support with shipping, returns or refunds, please get in touch with us.

Business Contact Details

Business Name: Eliza Perfume

Address:
1st Floor, Plot No. 171, Unit 4,
Jama Masjid Premises,
Bhubaneswar – 751001, Odisha, India.

Email: tech.elizaperfumes@gmail.com

Phone: +91 99380 71165

Website: www.elizaperfume.com

Customer Support

For assistance with any of the following, please contact us using the details above:

• Product information and availability

• Order placement and order status

• Payment-related queries

• Shipping and delivery updates

• Damaged, defective or incorrect products

• Cancellation and refund requests

• General enquiries and feedback

When contacting us about an existing order, please include your order number and registered contact details so we can assist you efficiently.

Business Hours

Customer Support Hours (11am to 7pm)

We aim to respond to customer enquiries as promptly as possible. Resolution times may vary depending on the nature of your request.

Grievance Redressal

For unresolved complaints concerning orders, payments, delivery, refunds or other e-commerce services, please contact us at tech.elizaperfumes@gmail.com or call +91 99380 71165.

We will acknowledge and address consumer grievances within the timeframes prescribed by applicable law.

Thank you for choosing Eliza Perfume. We appreciate your trust and look forward to serving you.